Seralab is committed to providing high quality human and animal biological products, processing services and first-class customer service. We are proud to have been awarded ISO 9001 Quality Management Certification.
Some of the benefits to customers:
- Minimises the possibility of errors
- Improves reporting and communications
- Better quality products and service
- More reliable production scheduling and delivery
- Standards maintained by annual assessments
We distribute human and animal biologicals of only the highest quality. Our processing services can be customised for every individual order including; filtration, gender selection, and aliquoting options. We provide first-class levels of customer service before, during and after shipment. Our products are delivered in a timely manner, ready for use. We offer an unconditional product guarantee.
The company has an independent quality control department that oversees the work of the ADME-Tox products group. In addition, scientific advisors provide hands-on workshops and on-site training to ensure our customers have complete success working with our products.
The Quality department oversees:
- QA/QC of products
- Document control and tracking
- Calibration of equipment
- GLP compliance (where applicable)
- Adherence to SOPs
- Enforcement of the company's Quality Policy